Open a New Ticket
- Please include your order number into support ticket.
- Please select the extension for which you need support.
- Please provide complete details with snapshots and files about your error/issue so we can give you quick and accurate reply. It will save our time.
- Please include this below information with a ticket to ensure really quick problem solution. In order to analyze the reasons of the issue and fix anything on your store we often need to access your store.
| FTP/SSH access | Magento Admin access |
|---|---|
| FTP: xxx.xxx.xxx.xxx (or example.com) | http://www.example.com/admin-name |
| Login: name | login: name |
| Password: **** | password: *** |
We do not keep your passwords.
Please fill in the form below to open a new ticket.
